Upload Licenses to LicenseServer

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Upload Licenses to LicenseServer

This section:

 

Uploading a license file to the license pool of LicenseServer
License status
Activating the licenses you wish to use
Next steps

 

Uploading a license file to the license pool of LicenseServer

After you have obtained a license file (file extension .altova_licenses) from Altova, save this file to a suitable location and upload this file to Altova LicenseServer. Each license file can contain one or more licenses and depends on your purchase. When you upload a license file (a .altova_licenses file), all the licenses in it will be uploaded to the license pool of LicenseServer and can be assigned to an Altova product that has been registered with that LicenseServer. All the uploaded licenses, from one or more license files and for all Altova products, are collected in a license pool on the LicenseServer. The license pool is displayed in the License Pool tab of the LicenseServer Configuration page (screenshot below).

Click to expand/collapse

License files are uploaded to the LicenseServer using the Upload License File function of the License Pool tab (see screenshot above). Click the Browse button and select the license file you want. (The license file to upload is the file you received as an attachment in your License Email from Altova; it has a .altova_licenses file extension.) The license file will appear in the Upload License File text field and the Upload button will be enabled. Click the Upload button to upload the license file. All the licenses in the file are uploaded and displayed in the License Pool tab. The screenshot above shows multiple licenses, uploaded from multiple license files.

 

License status

License status values are as follows:

 

Activating: When a license is uploaded to the license pool of LicenseServer, the server will transmit license-related data to the altova.com master licensing server to validate, authenticate, and activate the license that was supplied. This is necessary to ensure compliance with the Altova license agreements. During this initial activation and authentication transactionwhich typically lasts between 30 seconds and a couple of minutes, depending on your Internet connection, speed, and overall network traffic—the status of the license will be indicated as Activating....

 

Failed Verification: If a connection with the altova.com master licensing server cannot be made, then the status of the license in the pool will be shown as Failed Verification. If this happens, check your Internet connection and firewall rules to ensure that LicenseServer is able to communicate with the altova.com master licensing server. 

 

Active: Once the license has been authenticated and activated, the status will change to Active

 

Inactive: If a license has been verified, but is present on another LicenseServer on the network, the status will be shown as Inactive. An Inactive status also results when a license is manually deactivated in the license pool by the administrator.

 

Pending: If the start date of a license is a date in the future, then the license is shown as Pending. The status will change to Active at 00:00 hrs on the start date. A Pending license can be assigned to a product and ensures that the licensing of a product continues uninterrupted before an existing license expires. The changeover to the new license is designed to be a smooth transition, with no running client processes being interrupted.

 

Blocked: A license is shown in the license pool as Blocked if there was a problem authenticating the license and the altova.com master licensing server has not granted permission to the LicenseServer to use this license. This could be the result of a license agreement violation, over-usage of a license, or other compliance issues. After fixing the issue, delete, re-upload, and re-activate the license. Please see the table below for additional information.

 

These statuses are summarized in the table below:

 

Status

Meaning

Activating...

On upload, license information is sent to altova.com for verification. Refresh the browser to view the updated status. Verification and activation can take a few minutes.

Failed Verification

A connection to altova.com could not be made. After establishing a connection, either restart the service or activate the license (with the Activate button).

Active

Verification was successful, the license is active.

Inactive

Verification was successful, but the license is also on another LicenseServer on the network. Licenses can be made inactive with the Deactivate button.

Pending

A Pending license has a start date in the future, and it turns Active on that start date. It can be assigned to a product and ensures the automatic renewal of a product's licensing before an existing license expires.

Blocked

Verification was not successful. License is invalid and is blocked. After the issue that was causing the license to be blocked has been resolved, delete the license, re-upload it, and re-activate it. Every time a license is uploaded, it contacts the Altova master server, which will start a new verification. If you do not re-upload, then the license verification will have to wait till the next scheduled communication with the Altova master server—and that might not happen for up to a day. Contact Altova Support if the problem persists.

 

Note:After a license has been sent to altova.com for verification, the browser must be refreshed to see the updated status. Verification and activation can take a few minutes.

 

Note:If a connection to altova.com could not be made, the status will be Failed Verification. After establishing a connection, either restart the service or try activating the license with the Activate button.

 

Note:When a license is given a status of Inactive or Blocked, a message explaining the status is also added to the Messages log.

 

Only an active or pending license can be assigned to a product installation. An inactive license can be activated or deleted from the license pool. If a license is deleted from the license pool, it can be uploaded again to the pool by uploading the license file containing it. When a license file is updated, only those licenses in it that are not already in the pool will be uploaded to the pool. To activate, deactivate, or delete a license, select it and then click the Activate, Deactivate, or Delete button, respectively.

 

Activate the license/s you wish to use

Before you can assign a license to an Altova product, it must be active. So do ensure it is active. If it is inactive, select it and click Activate.

 

Next Steps

After you have uploaded the license file to the LicenseServer and checked that the license you want is active, do the following:

 

1.Register the Altova server product (FlowForce Server, MapForce Server, StyleVision Server) with LicenseServer. (If you have already done this prior to uploading the license file, you can now start assigning licenses.)
2.Assign a license to your Altova product that has been registered with the LicenseServer.

 


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